Service & Support
Thank you for your interest in our company. The protection of personal data is a particularly important concern for us, which is why we would like to inform you in detail about the processing of your personal data. The processing of personal data always takes place on the basis of the legal regulations, in particular the General Data Protection Regulation (GDPR) and the applicable country-specific data protection laws. With this statement, we inform you about the nature, scope and purpose of the collected, used and processed data and inform those affected by the data processing about their rights. As a company and controller, we have taken extensive technical and organizational measures to ensure the highest possible level of protection of the processed personal data.
Controller for the purposes of the General Data Protection Regulation (DSGVO) and other national data protection laws of the member states as well as other data protection regulations is the:
Fabrik elektrischer Maschinen GmbH
Phone: +49 641 7969 0
The Data Protection Officer of the controller, according to Article 37 GDPR:
Mr. Frank Eckerkunst (Lawyer)
c/o ITWerk Giessen GmbH*
Phone: +49 641 96993-0
* Insurance information: Information on professional liability insurance: There is a financial loss liability insurance insured at:
Hiscox Insurance Company Ltd.
Spatial scope of insurance: Europe
Sum insured for Property damage liability: 1 Mio €
‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
‘restriction of processing’ means the marking of stored personal data with the aim of limiting their processing in the future;
‘profiling’ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;
‘pseudonymisation’ means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person;
‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
‘recipient’ means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
‘third party’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;
‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
Basically, the use of our website is possible without providing personal information. In principle, we process personal data of our users only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent can´t be obtained for reasons of fact and the processing of the data is permitted by law
Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. In the processing of personal data necessary for the performance of a contract of which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual actions. Insofar as it is necessary to process personal data in order to fulfill a legal obligation to which our company is subject, Art. 6 (1) (c) GDPR serves as the legal basis. In the event that vital interests of the data subject or any other natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis. If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interest, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 (1) (f) GDPR serves as the legal basis for the processing.
As a responsible company, we do not use profiling or other automated decision-making.
The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may be provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, otherwise there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.
Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data is collected here:
(1) Information about browser type and version used
(2) The operating system of the user
(3) The Internet service provider of the user
(4) The IP address of the user
(5) Date and time of access
(6) Websites from which the system of the user comes to our website
(7) Web sites accessed by the user’s system through our website
The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place. The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (f) GDPR. The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user’s IP address must be kept for the duration of the session. Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. For these purposes, our legitimate interest lies in the processing of data in accordance with Article 6 (1) (f) GDPR. The data will be deleted or anonymized after reaching the purpose of their collection, so that an assignment of the called client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.
Description and scope of data processing, legal basis, purpose, duration of storage, possibility of revocation and disposal
a) We use technically cookies. They are necessary to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break.
The following data are usually stored and transmitted in the cookies:
b) If we also use other cookies on our website (technically not necessary), which allow an analysis of the surfing behavior of the users, the following data can usually be transmitted in this way:
Through a contact form or by email, you are always free to contact us to express your wishes and goals. The data voluntarily provided by the user for this case are stored for processing in our database and deleted after reaching the purpose of processing. Disclosure to third parties and comparison with other data is excluded.
For the purpose of processing an application process applicant data are electronically recorded, stored and processed. This is especially the case if the application is made electronically, for example by email. If a contract of employment takes place, the data will continue to be recorded and stored by us in compliance with the legal provisions for the usual organizational and employment conditions of us in your personal file. If there is no employment contract with the applicant, applicant data will be automatically deleted from the database after notification of the cancellation. Unless there are special legal conditions, such as the burden of proof under the General Equal Treatment Act, which make longer storage necessary or if you have expressly agreed to a longer storage in the application process.
Our internet offer includes the possibility to subscribe to our newsletter. We hereby inform you regularly about offers, news and events and other significant events. The newsletter can only be received if the personal data required on the registration page and marked as necessary, the email address is sufficient, and registration takes place. To ensure that the newsletter is sent to us, we use the so-called Double-Opt-In (DOI) procedure. In the course of this, the potential recipient is initially included only temporarily in the distribution list. Afterwards, the potential recipient receives a confirmation email to validate the application. Only when the confirmation is made, the address is complete You are actively included in our mailing list and you agree with us
agree to the reception. When registering for the first time, we store the following information, which is required to document and prove a legally compliant application:
The data will be only used to send the newsletter. The receipt of the newsletter can be canceled at any time and you can revoke your consent. A corresponding link can be found in every newsletter. It is also possible to unsubscribe from the newsletter on the website. Shipping can be done by a shipping service provider. The shipping service provider works for us on the basis of a contract processing contract and can use the data in a pseudonymised form to improve its offer or statistical purposes. A use for the purpose of direct contact or a transfer to third parties by the shipping service provider does not take place.
Further information about the service providers can be found here:
Inxmail GmbH, Wentzingerstr. 17, D-79106 Freiburg
This website uses services of the company Hotjar to optimize the offer and to better understand users behavior. By using Hotjar, we gain insight into the user experience (e.g., the time users spend on the pages they visit, which links they click on, etc.). This feedback helps us better target our offerings to users. Hotjar works with cookies and other technologies to analyze information about the behavior of users and their devices (IP address (collected and stored only in anonymized form), location (country), browser type, device type). Hotjar stores this information in a pseudonymized user profile. The information is neither used by Hotjar nor by us to identify individual users nor is it merged with further data about individual users. Your data will be deleted after 6 months at the latest. The legal basis is Art. 6 para. 1, p. lit.a DSGVO. For more information, please visit https://www.hotjar.com/legal/policies/privacy
If personal data is processed by us, you are a data subject within the meaning of the GDPR and you have the following rights towards the responsible person:
You shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, in that case, access to the personal data and the following information:
(1) the purposes of the processing;
(2) the categories of personal data concerned;
(3) the recipients or categories of recipient to whom the personal data have been or will be disclosed;
(4) the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
(5) the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
(6) the right to lodge a complaint with a supervisory authority;
(7) where the personal data are not collected from the data subject, any available information as to their source;
(8) the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject;
Where personal data are transferred to a third country or to an international organisation, You shall have the right to be informed of the appropriate safeguards pursuant to Art. 46 GDPR relating to the transfer.
You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, You shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
You shall have the right to obtain from the controller restriction of processing where one of the following applies:
(1) The accuracy of the personal data is contested by them, for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you are opposes the erasure of the personal data and requests the restriction of their use instead;
(3) the controller no longer needs the personal data for the purposes of the processing, but you are required for the establishment, exercise or defence of legal claims;
(4) you has objected to processing pursuant to Art. 21 GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
Where processing has been restricted, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
You shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
(1) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
(2) They withdraws consent on which the processing is based according to point (a) of Ar. 6 (1), or point (a) of Art. 9 (2) GDPR, and where there is no other legal ground for the processing;
(3) you object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR;
(4) the personal data have been unlawfully processed
(5) the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
(6) the personal data have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.
Where the controller has made the personal data public and is obliged to erase the personal data according to Art. 17 (1) GDPR, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
The right to erasure shall not apply to the extent that processing is necessary:
(1) for exercising the right of freedom of expression and information;
(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health in accordance with points (h) and (i) of Art. 9 (2) GDPR as well as Art. 9 (3) GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 (1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
(5) for the establishment, exercise or defence of legal claims.
If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort. You have a right to the person responsible to be informed about these recipients.
You shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
(1) the processing is based on consent pursuant to point (a) of Art. 6 (1) or point (a) of Art. 9 (2) GDPR or on a contract pursuant to point (b) of Art. 6 (1) GDPR; and
(2) the processing is carried out by automated means.
In exercising his or her right to data portability pursuant these rights, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and the right shall not adversely affect the rights and freedoms of others. That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
You shall have have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Art. 6 (1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, You shall have the right to object at any time to processing of personal data concerning him or her for such marketing, which includes profiling to the extent that it is related to such direct marketing.
Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes. In the context of the use of information society services, and notwithstanding Directive 2002/58 (EC), you may exercise his or her right to object by automated means using technical specifications.
You shall have the right to withdraw his or her consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
Without prejudice to any other administrative or judicial remedy, You shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.